Privacy policy

Privacy policy

1. By accepting 10ravens Privacy Policy, customers consent to collection, use and disclosure of their non personal and personal information described below. Privacy Policy is accepted when customer registers for an account or installs a game developed by 10ravens. Collection, use and disclosure of non- personal and personal information and this Privacy Policy are ruled by Czech law.

2. When customers play games developed by 10ravens, 10ravens may collect certain personal customer information, such as name, email address, phone number, home address, birth date, mobile phone number, credit card information, information from customers profile at SNS and other personal or non - personal information.

3. Non - personal information is non - personally identifiable information such as, but not only technical information about customer s , mobile device , including IP Address , mobile device ID, network Media Access Control address and connection, username, user ID, feature usage, game play statistics, scores and achievements.

4. 10ravens collects non - personal information when customers use on -line products and services and/or play games on mobile devices. Non - personal information may be collected by 10ravens own tools or through third party technologies like server log files, web beacon, cookies, tracking pixels and other technologies to collect and analyze certain types of information, including cookies, IP addresses ( including for purposes of determining customers approximate geographic location), mobile device ID or other identifiers, browser types, browser language, information passed from customers browser, referring and exit pages and URLs, platform type, the number of clicks, information about customers  media, peripheral hardware, software and/or applications installed on device, domain names and types, landing pages, pages viewed and order of those pages, the date and amount of time spent on particular pages, other Internet and website usage information, information about how customers uses the game , including game metrics and statistics, feature usage and purchase history.

5. 10ravens websites, online or mobile products employ third party ad serving technologies that collect information on 10ravens site and in the context of 10ravens online and mobile products. Third party ad serving technologies may use cookies, clear GIFs, web beacons, tracking pixels or other technologies to collect information as a result of ad serving through 10ravens products or services as well to help track. 10ravens or the third party may log data for the purpose of measuring the effectiveness of advertising campaigns, the data logged for this purpose may include IP address, unique device I.D. information about software, applications and hardware, browser information advertisements served, in game location, length of time an advertisement was visible, web pages and mobile internet sites have been viewed by customer, domain type. The foregoing data may be used and disclosed per this policy and the privacy policy of the company providing the ad serving technology and to other third parties in a form that does not personally identifies the customer.

6. 10ravens collects personal information during customer s registration by using Facebook Connect to create an account or profile, customer support or technical service request, newsletter subscription, marketing surveys or otherwise through use of 10ravens. 10ravens may also receive non-personal data from third parties.

7. 10ravens collects, stores and uses personal and non- personal customers information to provide customers with new products, features, enhancements, special offers, upgrade opportunities, to improve 10ravens products and services, to troubleshoot technical problems, for authentication purposes, to ensure proper functioning of 10ravens products and services.

8. 10ravens will never share customer s personally identifiable information with third parties without customers consent. 10ravens may access and disclose personal information in connection with report abuse functions in 10ravens products and services, to enforce legal rights and comply with law or to comply with an order of government entity or other competent authority or when 10ravens has a reason to believe that disclosure is necessary to protect its rights , property, operations users or others who may be harmed or may suffer loss or damage.

9. To prevent fraudulent activities and behaviors that may negatively affect the experiences of a player, 10ravens is authorized to use " anti-cheating" software or applications for the prevention of fraud for 10ravens internet presence, during the use of on line products and mobile platforms.

10. Information, that 10ravens customers disclose in any online chat rooms, blogs, message boards, users  profiles or in similar forums on 10ravens sites is considered to be public information. Customers should be aware that any personally identifiable information that is submitted in the course of these public activities can be read , collected or used by other users of these forums. 10ravens is not responsible for the personally identifiable information customers make public.

11. Computer systems on which 10ravens collects, stores and uses the information it collects and receives, are based in Czech Republic. The servers and equipment on which customers  data is stored and processed may be owned and operated by third parties with whom 10ravens has contracted to receive, store and process customer data. By accepting Privacy Policy customer agrees with storing and processing data by a contracting party stated above.

12. 10ravens implements reasonable security measures to protect the security of customer information both on line and offline to protect customer information. 10ravens takes reasonable precautions against possible security breaches of customer databases and records but cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur. Customer is aware that transmission of information over the internet is not completely secure, so 10ravens cannot guarantee the security of data while it is being transmitted.

13. 10ravens may change this Privacy Policy the changes must be notified by sending the changed statements to home page, so the customer is aware of the changes.